Mini Health Clinic (“we,” “our,” or “us”) is committed to maintaining the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, and protect the information we obtain from you.

1. Information We Collect
We collect personal information in order to provide healthcare services and communicate with you. This may include:

• Personal Identifiers: Name, phone number, email address, mailing address
• Health Information: Appointment details, medical history, treatment records, and other health-related data
• Payment Information: Credit card details, billing addresses, and insurance information (when applicable)

2. How We Use Your Information
Your personal information may be used for the following purposes:

• To provide medical services and schedule appointments.
• To communicate health updates, appointment reminders, and billing information.
• To process insurance claims, payments, and billing inquiries.
• To comply with applicable legal, regulatory, and healthcare requirements, including HIPAA (if applicable).

3. Sharing of Information
We are committed to your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

• With our service providers (e.g., IT providers, billing services) who assist us in providing healthcare services, under strict confidentiality agreements.
• With healthcare providers, insurers, and other entities involved in your care or treatment, as necessary.
• When required by law or to protect our legal rights and interests.

4. SMS Opt-In and Sharing of Phone Numbers
Phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. We will only use your phone number to communicate with you regarding healthcare services you’ve requested (such as appointment reminders or billing inquiries) and will never use your phone number for any unrelated marketing activities. Your consent to receive SMS communications is completely voluntary and you may withdraw consent at any time by replying “STOP” to any SMS message.

5. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA) in the handling of your personal health information. Your health information will not be shared, except as necessary for the provision of care, treatment, payment, and healthcare operations as outlined in this Privacy Policy.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law or regulation.

7. Your Rights and Choices

• Access and Correction: You have the right to access and correct the personal information we hold about you.
• SMS Opt-Out: You may opt out of receiving SMS communications by replying “STOP” to any SMS message or by contacting us directly.
• Withdraw Consent: You may withdraw your consent for the use of your personal information at any time, subject to applicable legal requirements.

8. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no security system is 100% secure, and we cannot guarantee the absolute security of your information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to request access to or correction of your personal information, please contact us at:
352-227-3000 or send us an email at info@mini-healthclinic.com